The COVID-19 situation has seen a lot of new users to UC products. Whilst “civilian” users often rate products on consumer features e.g. how many video users you can see, is it free, how easy is it to use. Those in enterprise as ever continue to need to evaluate the overall quality of the vendors development process (bug history/track record, testing regime, stability) but also the fundamental security and data compliance architectures.
For those with high value IP/government data, there are usually audit requirements which scrutiny of the geographical routing of data, what data is stored and who can access it. With a rush to online learning many higher education schools/universities rushed to certain low cost offerings and are now experience complications – whilst it’s probably fine for a lecturer in medieval poetry or business marketing to teach students and have a staff meeting on some systems, for Tier1 universities involved in government and industrial research many simply will not meet the auditing and regulatory requirements of such collaborations. Continue reading “Selecting Unified Communications (Video Calling) Solutions for Privacy – a battle with Dutch”