Citrix XenDesktop / XenApp: Setting Graphics Policies – it’s simpler than it appears!

I get an awful lot of inquiries about the graphics mode policies available for HDX in Citrix XenDesktop/XenApp. The GUI shows a vast array of options and its clear from how haphazardly they seem to be set in support call logs that many users are confused as to what these do and actually fail to realise most of the settings pertain to a legacy graphics modes that they aren’t using.

HDX Monitor Resolution Support for Citrix XenDesktop / XenApp Including Multi-Monitor and 4K Resolutions

As an HDX Product Manager, I found over the last year I was increasingly getting asked a lot “Does Citrix support 4K monitors?”…